Speaker Bio

With over thirty-years in the alarm industry, Bob Harris has an amazing ability to not only motivate, but to light a fire of enthusiasm under all security industry employees, sales people, managers and owners! Bob's sessions have helped hundreds of organizations better compete by adding value (not low price), differentiate from competitors, significantly increase sales and save more customers who want to cancel regardless of the economy! Harris' seminars and workshops focus on industry specific topics like the true cost of losing a customer, sales effectiveness, better ways to say no when you can't say yes, customer retention, defusing angry clients, employee ownership of problems and how to turn your satisfied customers into delighted "long term" relationships! Bob's sessions are very interactive, high energy and are designed specifically for our industry! Attrition Busters seminars have become internationally renown for providing huge takeaway! Don't wait... educate! To learn more about Bob Harris, visit his web site at: www.attritionbusters.com